THE 25 STEP REPAIR PROCESS
* not all steps may apply to your repair *
THE ESTIMATE
IS WRITTEN
INSURANCE
ARRANGEMENTS
ARE MADE
THE VEHICLE
IS SCHEDULED
FOR REPAIR
PARTS ARE
ORDERED,
DELIVERED AND
INSPECTED
VEHICLE IS
DROPPED OFF
AND REPAIR
AUTHORIZATION
IS SIGNED
THE
SUPPLEMENTAL
REPORT IS
APPROVED
THE INSURANCE
COMPANY IS
CONTACTED FOR
RE-INSPECTION
THE
SUPPLEMENT
REPORT IS
WRITTEN
THE VEHICLE IS DISASSEMBLED AND RE-EVALUATED
THE JOB IS ASSIGNED AND DISPATCHED TO
A TECHNICIAN
ADDITIONAL
PARTS ARE
ORDERED
A REVISED
COMPLETION
DATE IS GIVEN
NEW PARTS
ARE GIVEN TO
PAINT TEAM
FOR "CUT-IN"
VEHICLE SETUP
ON UNIBODY
EQUIPMENT
STRUCTURAL
AND
BODY REPAIRS
COMPLETED

VEHICLE IS
PLACED IN A
PRESSURIZED,
DOWN DRAFT
SPAY BOOTH
OVEN

VEHICLE IS
SANDED, TAPED,
BAGGED,
CLEANED AND
PREPPED FOR
PAINTING
PRIMING,
SEALING AND
CORROSION
PROTECTION
APPLIED
VEHICLE GIVEN
BACK TO METAL
SHOP TO HANG
EXTERIOR
SHEET METAL
VEHICLE
TRANSFERRED
TO PAINT SHOP
FOR
STRUCTURAL
"CUT-IN"
PAINTER
BEGINS
A MULTI-STEP
REFINISHING
PROCESS
RE-ASSEMBLY
AND WHEEL
ALIGNMENT
COMPLETED
AIR
CONDITIONING
RECHARGE,
FLUIDS ADDED
AND FINAL
INSPECTION
TEST DRIVE,
DETAIL AND
REPAIRS
COMPLETED
CUSTOMER
NOTIFIED WITH
CONFIRMATION
FOR PICK-UP